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IT solutions

SUPPORT PROVIDER

IT SUPPORT FROM PEOPLE THAT UNDERSTAND YOUR TECH!

The primary business for Oraco Solutions is in website design and development, additionally, we have over 20 years of experience in the IT industry.   This gives us the ability to deliver a total solution for your business. We primarily focus on small to medium businesses.

We provide a no-nonsense approach to your information technology while maintaining a professional and knowledgable service.

If your business is looking to reduce your IT costs, give us a call and consider partnering with us.  We can offer a range of services to meet your needs.

Our services includes:

  • Onsite and remote IT support
  • Application support
  • Data backup support
  • System support
  • Network support
  • Plus more.

we are determined to deliver what is best for you!

The Complete Solution For Your Business.

IT support solutions for small to medium-size businesses based in the Waikato.  Oraco Solutions have over 20 years experience in the IT industry and are based in Cambridge, we offer computer and network solutions that work best for your environment and match your business model, we will always supply you with the right requirements for your business and find solutions that will continue to make your business effective and efficient. Our goal is to match the right products for your organisation and products that are suited to perform at the levels required. It is an important part of our process that we openly discuss and work with you to find the best solution for your business, we will listen and we will advise based on our experience dealing with small to medium business owners, giving you 100% autonomy and clear understanding of your IT environment. Partner with Oraco Solutions, to protect your business and build a better future.

Business Solutions

Our experience will help form the right plan for your business as we have been providing quality services and sales to businesses throughout New Zealand and Australia. Our technicians are experienced in all facets of computer-related problems including but not limited to:

  • Hardware
  • Maintenance and Preventative Maintenance
  • Backup Solutions
  • Windows
  • Networking, including long-distance Wi-fi
  • Onsite and remote support options
  • Email
  • Application support
  • Domain Names
  • Web Hosting
  • Sales and Service

 

Back-Up Solutions

Everyday companies are being destroyed by the time, expense, and difficulty of recreating client, marketing and accounting files after a data disaster. From a little amount a month, your company can be defended with daily backups. Onsite Backup Service offers plans varying from under 1GB to more than 200GBs of storage as per your company’s requirements. When more storage is needed, we use internal backup solutions with offsite management.

Malware

Trojans, Rootkits, Spyware, Ransomware or Redirection – we can help! These programs play to be a piece of popular software but contain extra malicious applications which may not take effect instantly but will lead to many distressing results, such as deleting your files or installing additional malicious software. At Onsite we provide the technical expertise required to deal with any malware without having to reinstall windows and your programs.

Support

Our experienced, professional and expert technicians are available with fast and friendly services at your place of business. We also deliver the online service, allowing us highly encrypted access to your workstations when issues can be resolved remotely. This service and access is launched by you and is strictly limited to a time frame. When you stop the support window, we lose access.

Our experience in the IT industry from sales to service, right through to networking and application support. We provide a no-nonsense approach to your information technology while maintaining a professional service.

Pricing

  • Standard Labour Rate: $85.00 per hour
  • Minimum Labour Rate: $45.00
  • Remote Support Session Fee: $5.00 plus hourly rate
  • Travel Charge 0.73 cents per kilometre
  • Priority Call Out & After Hours $120 per hour

ESET Internet Security Authorised Reseller

Oraco Solutions are a reseller for ESET, we have been supporting and using ESET products for over 16 years.  We highly recommend ESET Internet Security for that much greater protection. 

Get your free trial below.

If you already use this great Internet Security Software and you want to transfer your License to Oraco Solutions to take care of then contact us.

IT SUPPORT REQUEST